Urgent Opening for Centre Head with Dr Agarwal's Eye Hospitals Ltd. for Tirunelveli Location.

Please share your updated resume with [email protected] or WhatsApp: +91 88834 64751.

Key Responsibilities:

- Manage the day-to-day operations of the assigned hospital/branch.
- Ensure smooth functioning of all healthcare operations.
- Drive revenue, branch performance, quality and customer/patient satisfaction.
- Manage and monitor counsellor, floor manager and patient care teams.
- Conduct weekly and monthly performance reviews.
- Monitor billing, pending ALs and other operational reports.
- Provide on-the-job training to Counsellors and Patient Care Associates.
- Conduct random counselling and patient calls to ensure service quality.
- Coordinate with doctors and surgeons regarding targets,



high-value cases and procedures.
- Handle and resolve patient complaints.
- Prepare and submit daily/monthly reports and tour plans.
- Develop and implement SOPs for operational and service excellence.

Key Requirements: -

- 8+ years of leadership experience in a hospital
- Lead 50150-member teams
- Handle mid-to-large business volumes
- Focus on patient experience & service quality
- Drive business development
- Manage doctors & stakeholders
- Robust communication skills

Responsibilities may vary based on business requirements.

Thanks & Regards,

Krishnamoorthy C

Assistant Manager - HR

📌 Centre Head - Branch Operations (Tirunelveli)
🏢 Dr Agarwals Eye Hospital
📍 Tirunelveli