Role: VIP Consultant VIP Shaadi

About the Team: Personalised Service

Think of us as the voice of our customers and their biggest champions. The Personalised Service

team handles calls, chats, and emails with one mission — making every customer feel heard, valued

& special. For our VIP Shaadi members, we go the extra mile (& then some). Whether it's finding the

perfect match or calming a concern, we’re the go-to team when it really matters.

Your Mission as a VIP Consultant

If you're someone who lives and breathes customer service, loves solving problems, and gets a kick

out of making people happy — this is your calling!

As a VIP Consultant, you'll work closely with our HNI clients, ensuring their experience is seamless,

personal, and truly premium. You’ll need empathy, patience, and a touch of matchmaking magic

What You’ll Do

- Be the dedicated relationship partner for VIP Shaadi members post-sale
- Understand member preferences and help identify their ideal match
- Call and connect with high-quality prospects on behalf of the member
- Set up mutually consented meetings between potential matches
- Ensure timely renewals and proactive engagement throughout their journey
- Guide, counsel, and support the member like a true partner in their search




- Maintain high service standards, timely resolutions & meticulous documentation
- Handle escalations with grace, maturity, and solutions-focused thinking
- Respect diverse traditions, preferences, and cultural nuances in every interaction
- Always go above and beyond to deliver the VIP promise

What You Bring to the Table

- 1+ year of experience in customer service, client servicing or relationship management
- A natural passion for people, relationships & making customers smile
- Robust attention to detail + excellent organizational skills
- High emotional intelligence and empathy
- Infinite patience + persuasive communication
- Clear, confident communication in English + any Indian language
- Self-motivated and committed to exceeding customer expectations

Why Join Us

- Work with India’s leading matchmaking brand
- Be a part of exclusive high-impact journeys for premium members
- Learn, grow & thrive in a high-energy, customer-first culture
- Every day is different, meaningful, and full of real human stories

If you're someone who believes great service is an experience, not a transaction — we'd love to

hear from you.

Let’s help people find not just matches, but magic

📌 International Sales Executive (Visakhapatnam)
🏢 People Group
📍 Visakhapatnam