Required Qualifications
- Bachelors degree or equivalent relevant experience in healthcare, life sciences, nursing, pharmacy, health information management, business administration, or a related discipline.
- Experience in one or more of the following areas:
- Healthcare payer operations
- Member or customer services
- Claims processing
- Prior authorization
- Provider services
- Pharmacy benefits
- Medical billing
- Care management
- Healthcare contact-center operations
- Strong written comprehension and analytical skills.
- Ability to interpret complex conversations and apply detailed annotation guidelines consistently.
- High attention to detail and ability to identify subtle differences in intent, context, and response quality.
- Ability to work with confidential and sensitive healthcare information.
- Robust documentation and issue-escalation skills.
- Proficiency with spreadsheets, quality trackers, and web-based annotation tools.
Interested candidates do share resume to
[email protected] or call/Whats App-(phone hidden)
📌 SME/TL-US Healthcare (Chennai)
🏢 Manning Consulting
📍 Chennai