Primary Competency

- Take ownership of customer issues reported and see problems through to resolution.
- Install and configure software, networks and applications.
- Continuously monitor and maintain systems.
- Respond to technical support calls from other staff members or clients and communicate how to resolve issues.
- Diagnose and troubleshoot system and network problems, software faults or hardware complications.
- Support the roll-out of new applications.
- Keep a record of issues, along with solutions, to refer back to in future instances.
- Excellent written and verbal communication skills
- Handle software-related requests for assistance (problems).
- Troubleshoot software and identify root causes of software problems.
- Installation / maintenance / corrective / emergency maintenance visits at customer sites (all over India) for eMeasurematics products.
- Rotational shift
- Site visits

Technical Skill Requirements

- Good Knowledge of RDBMS like MySQL / Oracle.
- Good Knowledge of NO SQL databases like Mongo db.
- Positive knowledge of Python.
- OOPs concepts
- Understanding of Flow Charts, UMLs etc
- Good knowledge of MS-Word and MS-Excel.

📌 Application Support Engineer (Mumbai)
🏢 EMeasurematics
📍 Mumbai