Experience: 9 - 15 Years (Must have E-learning experience)
Skills:
- Proactive and Effective Communication (Verbal and Written)
- Strong interpersonal and management skills
- Domain Expertise
- Mentoring Skills
- Motivation
Roles and Responsibilities:
- Ensure high client satisfaction levels (measured by surveys and repeat business)
- Work with Sales and Presales teams to improve the quality of solutions (proposed to assigned clients) to move up the value chain.
- Ensure quality, responsiveness, proactiveness, problem solving/challenge resolution and identify any required actions.
- Manage and develop Project Management Team
- Maximize efficiency and productivity across all accounts
- Streamline and implement recent processes/alternate approaches that create speed and efficiency and support business demands.
- Ensure overall profitability for projects.
- Develop and present MIS and reports to monitor project status and process compliance.
- Monitor outsourced work for quality.
- Ensure accurate and timely invoicing
Qualification:
MBA Preferred
📌 Project Manager (E-learning) (Pune)
🏢 Mitr Learning Media
📍 Pune
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