Dialer Manager (Hyderabad)

Dialer Manager (Hyderabad)

16 Oct
|
IntouchCX
|
Hyderabad

16 Oct

IntouchCX

Hyderabad

Job Description:

We are seeking an experienced Dialer Configuration Manager to oversee the administration, configuration, and support of our NICE CXone (InContact) and RingCentral contact center setting. This role will be responsible for inbound and outbound contact center operations, call routing, dialer management, NICE Studio administration, telephony configuration, workforce optimization platforms, and system integrations.
The ideal candidate will possess strong expertise in contact center technologies, outbound dialer operations, routing configuration, telephony administration, troubleshooting, and production support. This individual will serve as a key technical resource ensuring the reliability, performance, and continuous improvement of our customer engagement platforms

📌 Dialer Manager (Hyderabad)
🏢 IntouchCX
📍 Hyderabad

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