Job Summary

The Senior Analyst is responsible for processing activities within the Wire and ACH Investigation group and supports the Manager in daily operations.

Responsibilities

- Ensuring that all the tasks and team activities are completed on a timely basis and with high accuracy levels
- Handle complex Wire and ACH Investigations for sensitive clients
- Review, analyze, investigate and resolve any query related to incoming and outgoing Wire/ACH transactions.
- Perform the quality checks on work completed by other partners as assigned
- Ability to identify error or risk prone areas build robust controls to mitigate the same
- Ensure that all checklists are signed diligently and in a timely manner
- Ability to handle, escalate (wherever required) resolve issues in a timely manner.
- Monitor individual/ team mailbox ensuring all emails have been actioned or filed in appropriate folder
- Understand the business risks and ways to mitigate them
- Follow all the laid down process controls
- Work closely with the Lead/ Manager to maintain a robust control setting
- Adheres to the procedures and the Code of Conduct displaying highest levels of integrity




- Participate in partners training and development as needed
- Work closely with the Lead/ Manager in ensuring that refresher trainings are conducted on time
- Drive process streamlining, automation, and productivity improvements.
- Flexible for stretch assignments and shift timings
- Participate in annual audit requirements

Qualifications / Skills

- 2-4 years experience in Payments/ACH or related teams and understanding of payment systems
- Proficient in MS Office
- Excellent problem solving skills with ability to consider potential downstream impacts
- Good attention to detail
- Excellent communication skills, both to Internal External Clients
- Ability to works well under pressure, with ability to meet set deadlines
- Should be open to working in the night shifts.

Eligibility - Internal Partners

- 12 months as an Analyst II

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Analyst (Bengaluru)
🏢 Northern Trust
📍 Bengaluru