- Own renewals for an assigned portfolio of government contract bidding clients across India.
- Act as the primary contact for client communication over calls, email, WhatsApp, and meetings.
- Understand client usage, resolve issues, coordinate internally, and ensure timely follow-through.
- Identify cross-sell opportunities within existing accounts and support renewals and expansion conversations.
- Maintain accurate account notes, renewal status, client context, and follow-up plans in the internal tracking system.
- Develop toward account ownership, negotiation, and mentoring newer team members as the function scales.
Requirements
- Graduation is mandatory.
- MBA is mandatory.
- Minimum 2+ years of experience in a technology company is mandatory.
- The 2 years of technology-company experience may be before MBA or after MBA.
- Relevant experience in account management, customer success, renewals, sales, client support, or product support is preferred.
- Strong spoken and written communication skills, with comfort handling traditional SME and enterprise clients.
- Ability to understand data-heavy technical products and explain value clearly to clients.
- Must be available to work in office from Indiranagar, Bengaluru.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.