- Role: ServiceNow Senior Developer
- Experience: 5-6 Years
- Qualification: Bachelors degree in Computer Science, Information Technology, or related field
- Certification: ServiceNow Certified System Administrator (CSA) is mandatory; Certified Application Developer (CAD) preferred
- Work Focus: ServiceNow Development, Integrations, Automation, Platform Customization
- Modules Exposure: ITSM, ITOM, SPM, CSM, Employee Center, or similar ServiceNow modules

Responsibilities

- Design, develop, and implement scalable ServiceNow solutions following platform best practices.
- Configure and customize ServiceNow applications, workflows, business rules, client scripts, UI policies, and Script Includes.
- Build custom applications using App Engine Studio and ServiceNow Studio.
- Develop and maintain REST, SOAP, API, and MID Server integrations with enterprise platforms.
- Implement end-to-end automation and orchestration solutions using Flow Designer and IntegrationHub.
- Optimize integrations, workflows, and platform performance for scalability and efficiency.
- Collaborate with business analysts, product owners, and stakeholders to translate business requirements into technical solutions.
- Participate in Agile/Scrum activities including sprint planning, development, and delivery.
- Prepare and maintain technical documentation, solution designs,



and integration architecture.

Skills Must-Have Skills

- 5-6 years of hands-on ServiceNow development experience.
- Strong expertise in ServiceNow platform customization and application development.
- Experience with REST APIs, SOAP services, MID Server, and third-party integrations.
- Strong knowledge of Flow Designer, IntegrationHub, Orchestration, and automation frameworks.
- Proficiency in JavaScript, Glide APIs, and ServiceNow scripting.
- Experience working with at least 2-3 ServiceNow modules such as ITSM, ITOM, SPM, CSM, or Employee Center.
- Ability to design secure, scalable, and high-performing ServiceNow solutions.

Positive-to-Have Skills

- ServiceNow Certified Application Developer (CAD).
- Additional ServiceNow certifications (ITSM, ITOM, HRSD, IntegrationHub, etc.).
- Experience integrating with Azure, AWS, SAP, Salesforce, or similar platforms.
- Familiarity with DevOps practices, CI/CD pipelines, and Git/version control systems.
- Exposure to enterprise automation and digital transformation initiatives.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Lead I - Enterprise Solutions (Thiruvananthapuram)
🏢 UST
📍 Thiruvananthapuram