Job Title: Counter Sales Intern (Jewellery Retail)
Location: [Miraroad, Borivali, Santacruz and Ghatkopar, Mumbai]
Duration: [3] months, with a possible pre-placement offer (PPO) based on performance
Stipend: 10, 000/= per month
About the Role
You will work on the showroom floor alongside experienced sales executives and learn the full jewellery sales process, from greeting a customer to billing and after-sales service. This role suits someone who wants to build a career in luxury retail.
Key Responsibilities
- Greet customers warmly and understand what they are looking for (occasion, budget, style, metal and stone preference).
- Show gold, diamond and other jewellery at the counter, explaining design, purity, weight, making charges and certification.
- Assist senior sales staff in closing sales and learn to handle objections on price, design and trade-ins.
- Keep the counter, display trays and showcases neat, and make sure every piece is correctly tagged and placed.
- Handle jewellery with care and follow showroom security and stock handling procedures, including issue and return of pieces.
- Help with billing, order booking, exchange and repair-related paperwork.
- Follow up with customers on orders, repairs and offers, and record enquiries.
- Learn about current gold rates, schemes, offers and current collections,
and share them accurately with customers.
- Support store promotions, visual merchandising and festival or event preparation.
- Achieve the daily or monthly learning and sales targets set by the Store Manager.
Eligibility
- Pursuing or recently completed graduation or diploma in any Freshers are welcome. Prior retail or sales internship experience is an advantage.
- Willing to work standing for long hours, including weekends, festivals and peak seasons.
Skills Required
- Good communication in Hindi and English. [Local language] is a plus.
- Pleasant, confident and well-groomed personality.
- Basic computer skills and comfort with billing software or a tablet.
- Eagerness to learn about jewellery, gold, diamonds and customer service.
- Honesty, since the role involves handling high-value items.
What You Will Learn
- Jewellery product knowledge (gold, diamonds, hallmarking, certification).
- Consultative selling and customer relationship management.
- Store operations, stock handling and billing.
- Targets, incentives and the path to Sales Executive and Store Manager roles.
Perks
- Internship certificate
- PPO opportunity for high performers
How to Apply
Send your resume to [
[email protected]] or call OR whats up[(phone hidden)].
📌 Counter Sales Executive (Mumbai)
🏢 H.K Jewels
📍 Mumbai