16 Oct
|
Prismberry
|
Bengaluru
16 Oct
Prismberry
Bengaluru
Bangalore
Role Summary
Provide L3 Salesforce development and integration support for Apex, Lightning and connected enterprise applications.
Must-have Skills
- Apex, triggers and asynchronous processing
- Lightning Web Components and SOQL/SOSL
- REST/SOAP APIs and platform events
- Security model and governor limits
- Deployment, regression and integration troubleshooting
Key Responsibilities
- Resolve Apex and integration defects
- Support SAP/Informatica data synchronization
- Deliver approved minor enhancements
- Perform testing and deployment validation
- Support Salesforce seasonal releases
Project-specific Requirements
- Hands-on L2/L3 production support experience and ability to independently diagnose incidents from day one.
- Willingness to work in the assigned IST/EST-aligned support shift and participate in the defined P1 on-call rotation.
- Solid written and verbal communication with business users, Service Desk, NOC/ProdOps, retained technical teams and product vendors.
- Ability to create and maintain runbooks,
KEDB articles, RCA records and transition documentation.
- Experience estimating minor changes, supporting testing and validating production releases.
- Ability to join P1 bridges for code-level or integration failures.
- Experience estimating changes and identifying work that should move to CR/SOW.
Key Skills
- Apex
- Lightning Web Components
- SOQL / SOSL
- REST / SOAP APIs
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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Salesforce DeveloperSupport (Bengaluru)
🏢 Prismberry
📍 Bengaluru