Key Responsibilities:

- Manage and provide support for Microsoft Office 365 workplace.
- Handle email administration, mailbox creation, email migration, email mapping, distribution groups, shared mailboxes, and troubleshooting.
- Manage user accounts and permissions using Active Directory and Microsoft 365 Admin Center.
- Provide end-user support for Outlook, Teams, OneDrive, SharePoint, and other O365 applications.
- Troubleshoot hardware, software, network, and application-related issues.
- Support laptop/desktop installation, configuration, and maintenance.
- Monitor and maintain IT infrastructure to ensure smooth business operations.
- Coordinate with vendors and internal stakeholders for issue resolution.
- Assist in IT asset management, system documentation, and compliance activities.
- Ensure adherence to IT security policies and best practices.

Required Skills

Must Have

- Strong hands-on experience with Microsoft Office 365 Administration.

- Expertise in:
- Email Mapping & Email Troubleshooting




- Exchange Online
- Outlook Administration
- Microsoft Teams
- OneDrive
- SharePoint Online

- Experience in Active Directory and User Access Management.
- Knowledge of Windows Operating Systems and End User Computing Support.
- Good understanding of networking fundamentals, VPN, DNS, DHCP, and LAN/WAN troubleshooting.
- Excellent problem-solving and communication skills.

Preferred

- Experience working in an NBFC, Banking, Financial Services, or Lending organization.
- Exposure to IT security and compliance practices.
- Relevant Microsoft Certifications will be an added advantage.

Eligibility Criteria

- Minimum 2 years of experience in Infrastructure Support / IT Support.
- Prior experience supporting O365 environments is mandatory.
- Experience in NBFC or Financial Services industry preferred.
- Graduate in any discipline.

📌 Infrastructure Support Engineer& End User Support (Bengaluru)
🏢 Vistaar Finance
📍 Bengaluru