- Provide 24x7 production support for applications and middleware hosted on Linux, WAS, and FileNet platforms.
- Perform daily health checks of Linux servers, WebSphere environments, and FileNet repositories.
- Troubleshoot issues related to application server performance, deployments, JVM, clustering, and connectivity.
- Administer and support IBM FileNet (installation, configuration, maintenance, troubleshooting).
- Execute and optimize SQL queries; assist with database performance monitoring.
- Collaborate with development teams for application deployments, upgrades, and fixes.
- Perform root cause analysis (RCA) and ensure preventive measures for recurring issues.
- Document troubleshooting procedures, SOPs, and technical knowledge base.
📌 WebSphere Production Support (Mumbai)
🏢 Tata Consultancy Services
📍 Mumbai
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