Job Title: Trainee US Healthcare (Voice Process)
Preference: ONLY Male
Department: Medical Billing (AR Caller - Voice Process)
Role & Responsibilities
- Contact US healthcare insurance companies to follow up on outstanding claims and payment status.
- Communicate professionally with insurance representatives to resolve claim denials, rejections, and payment-related queries.
- Understand basic medical billing, healthcare terminology, and Revenue Cycle Management (RCM) processes.
- Maintain accurate documentation of calls, claim status updates, and follow-up actions.
- Identify claim discrepancies and coordinate with internal teams for timely resolution.
- Meet assigned productivity, quality, and performance targets.
- Follow company policies, standard operating procedures, and quality guidelines.
- Demonstrate strong communication, analytical, and problem-solving skills.
- Participate in classroom training and on-the-job training to develop knowledge of US healthcare operations.
Eligibility Criteria
- Bachelor's degree in any discipline (Arts, Science, Commerce, Engineering, Management, etc.) or a diploma from a recognized institution.
- Freshers from the 2020–2026 pass-out batches are welcome.
- Excellent verbal and written English communication skills are mandatory.
- Good analytical and problem-solving abilities.
- Basic knowledge of medical billing or medical terminology is an added advantage.
- Basic proficiency in Microsoft Excel and Microsoft Word.
- Willingness to work in a permanent night shift aligned with US EST business hours.
Compensation & Perks
- CTC: 3.90 LPA
- Retention Bonus: 48,000
- Retention Period: 2 years
- Work Schedule: 5-day work week
- Weekly Off: Fixed Saturday and Sunday
- Shift Timings: 6:30 PM – 3:30 AM IST
- Two-way company transportation
- Comprehensive classroom and on-the-job training
- Performance-based incentives and structured career growth opportunities
- Exposure to the US Healthcare industry
Selection Process
1. Communication Assessment
2. HR Interview
3. Operations Interview
4. Final Discussion
5. Offer Rollout
Interview Instructions
- Face-to-face interviews only for Bengaluru applicants; virtual interviews will not be conducted.
- Excellent communication skills are mandatory for shortlisting.
- Candidates should carry their updated resume and the required educational documents.
Contact Person: Bharathy Dhasan
Email:
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[email protected]
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[email protected]
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[email protected]
Walk-in Interview Details Date: Friday, 23rd Oct
Time: 9:30 AM – 5:30 PM
Venue:
LogixHealth Solutions Private Limited
2nd Floor, Sunningdale Building
Embassy Golf Links Business Park
Bengaluru, Karnataka – 560071
Map: LogixHealth • Embassy Golf Links Business Park 1 Sunningdale, 6, Embassy Golf Links Business Park, D
LogixHealth • Embassy Golf Links Business Park 1 Sunningdale, 6, Embassy Golf Links Business Park, Domlur, Bengaluru, Karnataka 560071, India
- Corporate office
📌 Walk-in || Trainee US Healthcare (Voice Process) (Bengaluru)
🏢 LogixHealth
📍 Bengaluru