HIRING!

GREETINGS FROM AIONOS!

Domestic (Travel Domain- Amadeus is mandatory)

Location - Sector 32, Gurugram

Salary - Up to 4.5 LPA CTC

Mode: Work from office

Language- Excellent English

Experience- Min. 6 Months

Role & Responsibilities

- Handle customer calls related to domestic flight bookings and travel queries.

* Assist customers with flight bookings, cancellations, rescheduling and refunds .

* Handle full and partial ticket exchanges as per airline policies.

* Check f are rules, pricing, availability and applicable charges .

* Create and manage PNRs accurately.

* Process refunds and ticket changes as per process guidelines.

* Handle EMD issuance and related transactions and ticketing transactions.

- Maintain accuracy and follow airline/process guidelines.




- Ensure excellent customer service and meet quality, productivity and compliance targets.

issues when required.

Preferred Skills

Hands-on experience with Amadeus/GDS Knowledge of PNR, Pricing & Fare Rules

Experience in Refunds & Exchanges

Knowledge of EMD issuanc e

Familiarity with Cryptic commands

Positive communication and customer-handling skills

Comfortable with 5 days a week | Rotational shifts & week-offs .

Night Shift : Cab facility provided

Contact Person: Rukmani ((phone hidden))

Interested Candidates can forward there resume to whatsapp.

📌 Voice Travel Operations Specialist - Amadeus (Gurugram)
🏢 AIonOS
📍 Gurugram