:

- Provide a warm, face-to-face welcome to guests viaKIOSK video feeds and handle incoming property communications with professionalism.

- Arrival & Departure Facilitation: Securely manage digital check-in and check-outprocedures, process room keys, and verify guest credentials.

- Booking Administration: Organize, update, and monitor reservations and roomallocations within the central property database.

- Guest Inquiry Management: Address questions regarding property guidelines,facilities, pricing, and local recommendations accurately and efficiently.

- On-Site Team Syncing: Act as the liaison between virtual guest requests andphysical staff, directing housekeeping and maintenance tickets instantly.

- Issue Resolution: Troubleshoot guest complaints or minor system disruptionscalmly, ensuring a high level of customer satisfaction.





Key Skills:

- Superior written and spoken English skills with an ability to communicate clearly and professionally.

- Comfortable operating modern computer systems.

- A background in a guest-facing role, retail customer care, callcenters, or hospitality management is preferred. Familiarity with hotel PMStools is a distinct benefit.

- Excellent interpersonal skills combined with a quick, solution-oriented mindset.

- Freshers with valuable communication skills

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits

- Health insurance

- Paid time off

- Provident Fund

Work Location: In person

📌 Virtual Front desk Executive (Surat)
🏢 HotelKey India
📍 Surat