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Hiring for one of the Big four Co.

Key Responsibilities

- Lead and manage end-to-end Salesforce project delivery, ensuring timelines, scope, quality, and stakeholder expectations are met.
- Drive Agile/Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Coordinate cross-functional teams, including Salesforce developers, architects, business analysts, QA engineers, and integration teams.
- Manage project plans, sprint backlogs, risks, dependencies, issues, and delivery milestones.
- Work closely with business stakeholders to define requirements, prioritize deliverables, and ensure alignment with business objectives.
- Support or coordinate AI, Generative AI, Agentic AI, Copilot, RAG, and intelligent automation initiatives.
- Track project progress using Agile metrics, dashboards, and delivery reports.
- Identify and resolve impediments, proactively manage risks, and drive continuous improvement.
- Ensure effective communication across business and technical teams throughout the project lifecycle.

Mandatory Skills & Experience

- 6+ years of overall experience as a Project Manager and/or Scrum Master.
- Mandatory hands-on Salesforce project delivery experience.




- Experience delivering projects involving Salesforce Sales Cloud, Service Cloud, Data Cloud, Einstein AI, Agentforce, integrations, or related Salesforce solutions.
- Experience managing or coordinating AI/GenAI/Agentic AI, Copilot, RAG, or intelligent automation initiatives.
- Strong understanding of Agile methodologies, Scrum frameworks, sprint management, and backlog prioritization.
- Excellent stakeholder management, communication, coordination, and problem-solving skills.
- Ability to manage multiple priorities and drive delivery in a fast-paced setting.

Preferred Qualifications

- Certifications such as CSM, PSM, PMP, or SAFe.
- Experience working with distributed and cross-functional teams.
- Exposure to Salesforce AI capabilities, Agentforce implementations, and enterprise integrations.
- Experience in enterprise digital transformation or CRM implementation projects.
- Skills : - Salesforce Project Manager, Salesforce Scrum Master, Project Manager, Scrum Master, Salesforce Delivery, Salesforce Implementation, Salesforce CRM, Sales Cloud, Service Cloud, Salesforce Data Cloud, Einstein AI, Salesforce Agentforce, Agentic AI, Generative AI, GenAI, Artificial Intelligence, AI Copilot, RAG

📌 Urgent hiring For Project Manager/ Scrum Master with strong Salesforce (Bengaluru)
🏢 Contactx Resource Management
📍 Bengaluru