Kairali Marketing is looking for a prodactive and customer focused Telecaller to join our growing team. The ideal candidate will be responsible for handling customer enquiries , following up with sales leads, assisting customers with product information processing online orders and ensuring a smooth order fulfilment process.
If you have excellent communication skills, enjoy interacting with customers ,and are comfortable using computers, we'd love to hear from you.
PREFERRED SKILLS
- Customer handling and communication
- Communication Skills – Speak clearly, confidently, and politely.
- Active Listening – Understand customer needs and questions.
- Language Proficiency – Positive command of English and local languages such as Malayalam, Hindi, or Tamil, depending on the job.
- Customer Service – Handle customer inquiries and complaints professionally.
- Persuasion Skills – Convince customers and explain products or services effectively.
- Patience and Empathy – Remain calm and friendly with different types of customers.
- Problem-Solving – Provide suitable solutions to customer concerns.
- Time Management – Manage calls and meet daily targets.
- Computer Knowledge – Basic knowledge of MS Office, CRM software, and data entry.
- Sales and Negotiation – Promote products, follow up with leads, and close sales when required.
- Positive Attitude – Maintain a professional and enthusiastic approach.
- Teamwork – Coordinate with colleagues and other departments.
Benefits:
- Food and accommodation provided by the company.
- Freshers are welcome to apply.
- Training will be provided for suitable candidates.
- salary:Based on your experience
Eligibility: Both freshers and experienced candidates can apply.Telecaller Executive(F)