Position Overview

We are looking for a confident and enthusiastic Telecaller to connect with potential customers, explain Fit.Zone memberships, follow up on enquiries, and convert leads into paying members. Someone who is c onfident can connect with potential customers over phone, understand needs, explain products and services, convert leads into succesful sales.

Location: Bengaluru, Karnataka Employment

Type: Full-Time Department: Sales & Customer Experience Reports

To: Sales Lead / Operations Manager

Key Responsibilities

- Make outbound calls to prospective customers and follow up on leads.
- Explain Fit.Zone membership plans, benefits, pricing, and features. Understand customer needs and recommend suitable membership options.
- Convert enquiries into registrations and paid memberships.
- Follow up with interested leads through calls and WhatsApp.
- Handle customer questions and basic objections professionally.
- Maintain accurate call records, lead status, and follow-up schedules.
- Coordinate with the sales and operations teams to ensure a smooth customer experience. Work towards daily, weekly, and monthly calling and conversion targets.

About Fit.Zone Fit.Zone is a growing fitness marketplace that enables members to access multiple gyms, fitness studios, and wellness centres through a single membership. Our mission is to make fitness accessible, flexible, and convenient for everyone.





Required Skills & Qualifications

- Solid verbal communication and convincing skills.
- Fluency in Kannada, English and Hindi, or other regional languages are an advantage.
- Comfortable making outbound calls and speaking with potential customers.
- Basic computer skills and familiarity with spreadsheets or CRM tools.
- Freshers with good communication skills are welcome to apply.
- Previous experience in telecalling, telesales, or customer engagement is an advantage.

Key Competencies
- Persuasion and negotiation
- Active listening
- Lead follow-up and relationship building
- Target-oriented approach
- Patience and problem-solving
- Time management and organisation

Key Performance Indicators (KPIs)
- Number of calls made
- Lead follow-up completion
- Enquiry-to-membership conversion rate
- Number of paid memberships generated
- Call quality and customer engagement

What We Offer
- Opportunity to work with a growing fitness technology company.
- Collaborative and energetic work environment.
- Learning and career growth opportunities.
- Performance-based incentives and recognition.
- Preferred Candidate Profile
- We are looking for someone who is proactive, confident on calls, comfortable working towards targets, and enthusiastic about helping people find the right fitness membership.

📌 Telecaller - Sales (Bengaluru)
🏢 Fit Zone
📍 Bengaluru