: Telecalling Executive

Company Name: Suraj Bhan Jewellery Hub

Job Title: Telecalling Executive

Department: Sales & Customer Relations

Job Type: Full-Time

Location: Gachibowli, Hyderabad, Telangana

Salary: As per industry standards, based on experience, plus performance-based incentives

About Suraj Bhan Jewellery Hub

Suraj Bhan Jewellery Hub is a trusted jewellery business with a legacy dating back to 1923. We are committed to offering quality jewellery and an excellent customer experience. We are looking for a confident and customer-focused Telecalling Executive to join our team and help strengthen customer relationships and generate sales opportunities.

Job Summary The Telecalling Executive will be responsible for contacting potential and existing customers, following up on jewellery enquiries, informing customers about new collections and offers, generating leads, and encouraging customers to visit our showroom.

Key Responsibilities

- Make outbound calls to potential and existing customers.
- Follow up on customer enquiries received through calls, website, social media, and other platforms.
- Inform customers about new jewellery collections, product launches, offers, and promotions.
- Encourage prospective customers to visit Suraj Bhan Jewellery Hub's showroom.
- Generate leads and schedule showroom appointments.
- Maintain and update customer databases and calling records.




- Follow up with interested customers and assist the sales team in converting enquiries into sales.
- Handle customer questions professionally and provide accurate information.
- Achieve daily and monthly calling and lead-generation targets.
- Maintain a professional and courteous approach during every customer interaction.

Requirements
- Minimum qualification: Intermediate or Graduation.
- Freshers and experienced candidates are welcome to apply.
- Good communication skills in Telugu, Hindi, and English.
- Basic computer knowledge and familiarity with MS Excel.
- Confidence in speaking with customers over the phone.
- Customer-focused attitude with valuable persuasion and follow-up skills.
- Prior experience in telecalling, telesales, or customer service is an advantage.

Skills Required
- Excellent verbal communication
- Customer relationship management
- Lead generation and follow-ups
- Sales and persuasion skills
- Basic computer and data-entry skills
- Time management and target orientation

Salary and Benefits
- Salary based on experience and communication skills.
- Performance-based incentives.
- Training and learning opportunities.
- Opportunity to grow within the jewellery retail industry.

How to Apply Interested candidates can apply with their updated resume. Shortlisted candidates will be contacted for an interview.

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Tele Calling Executive (Gachibowli)
🏢 Suraj Bhan Jewellery Hub
📍 Gachibowli