Key Responsibilities:

Client Handling & Follow-ups

· Handle inbound/outbound calls and inquiries from potential clients

· Respond to leads received through website, social media, and marketing campaigns

· Understand client requirements and provide basic information about services

· Share details with the sales team for quotation and further discussion

· Follow up with clients to ensure closure

Coordination & Support

· Schedule meetings

· Coordinate internally to ensure timely response to clients

· Maintain professional communication with clients at all times

Data Management

· Maintain accurate records of inquiries and follow-ups

· Update Excel / Airtable with client details and call status

· Prepare daily and weekly call reports

Conversion Support

· Assist sales team in tracking potential clients





· Ensure proper follow-up until booking confirmation or closure

Required Skills & Qualifications:

· 1–3 years experience in Telecalling / Customer Support / Telesales

· Excellent communication skills in Tamil & English (Hindi will be an added advantage)

· Polite, confident, and professional

· Strong follow-up skills

· Basic knowledge of MS Excel / Google Sheets

· Ability to handle multiple client conversations efficiently

· Organized and detail-oriented

Pay: ₹20,000.00 - ₹30,000.00 per month

Advantages

- Leave encashment
- Provident Fund

Work Location: In person

📌 Tele Caller Executive (Mylapore)
🏢 Helios Event Productions
📍 Mylapore