Technical Support (Hindi & English Voice Support) (Coimbatore)

Technical Support (Hindi & English Voice Support) (Coimbatore)

16 Oct
|
Quess IT Solutions
|
Coimbatore

16 Oct

Quess IT Solutions

Coimbatore

Roles and Responsibilities

- Provide technical support to customers through phone calls, emails, or chats in Hindi and English.

- Troubleshoot issues related to software applications, hardware devices, and network connectivity.

- Resolve customer complaints efficiently by understanding their needs and providing effective solutions.

- Maintain accurate records of customer interactions using CRM software.

- Collaborate with internal teams to resolve complex technical issues.

Desired Candidate Profile

- 0.6-4 years of experience in BPO/Call Centre environment.

- Robust communication skills in both Hindi and English (written & spoken).

- Proficiency in handling multiple tasks simultaneously while maintaining accuracy.

- Ability to work on night shifts (rotating schedules).

📌 Technical Support (Hindi & English Voice Support) (Coimbatore)
🏢 Quess IT Solutions
📍 Coimbatore

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