Hiring: Senior Customer Support Associate UK Banking Process
Position: Senior Customer Support Associate
Process: UK Banking
Shift Timing: UK Shift
Week-Offs: Fixed Week-Offs
Experience: Relevant experience in customer support / banking preferred
Location: Bangalore
Job Responsibilities
- Handle customer queries related to UK banking services.
- Provide accurate and timely resolutions through calls, emails, or chat.
- Maintain high standards of customer service and compliance.
- Follow banking policies, procedures, and data security guidelines.
- Handle escalations professionally and ensure customer satisfaction.
Candidate Requirements
- Excellent communication and customer-handling skills.
- Prior experience in banking or financial services is preferred.
- Ability to manage customer concerns and resolve issues effectively.
- Flexibility to work UK business