Team Lead- Enterprise Account Management, B2B Marketplace

Current Trends Commerce Private Limited is a Poddar Group Company with Amazon Investment. Our vision is to be the most trusted go-to-market partner for the businesses, empowering them to establish and grow their digital ventures efficiently and cost-effectively. We achieve this through a customer-focused approach, sales expertise, high-performance culture, and tech-powered sales strategies.

We provide comprehensive go-to-market solutions tailored to each client’s needs, covering everything from identifying the right target customer segments and developing data-driven sales strategies, offering sales training, implementing sales automation, executing on the ground, and ensuring client retention.

To achieve our vision, we hire and develop the best talent through our rigorous hiring & talent management mechanisms which is anchored in our Leadership Principles. Our teams focus on inventing & reinventing for customers (clients & their customers) and simplify the execution. While executing we focus on the key inputs of the business and deliver them with the right quality and at speed.

We're looking for a seasoned Team Lead to join our Enterprise Account Management team at NTCPL. We focus on one clear goal - driving better experience for the enterprise customer on the B2B marketplace.

If you're good at growing enterprise accounts, enjoy solving customer challenges,



and want to lead a team while building something new at NTCPL, we would like to talk to you.

Location: Noida

Key job responsibilities

- Build, lead and performance-manage a team of Enterprise Account Managers
- Set individual and team targets aligned to enterprise customer retention and purchase value goals
- Review account relationships and customer retention plans built by the team, and course-correct where needed
- Monitor team adherence to order placement, payment closure, escalation-response and reporting SLAs
- Drive adoption of relevant product features/benefits among managed accounts through the team
- Identify and onboard new prospects/partners in focus industry segments, working alongside the team on strategic accounts
- Implement process improvements to strengthen customer experience and reduce operational defects
- Manage strategic initiatives, cross-functional coordination and escalations for the team
- Track and report team and individual performance using appropriate metrics and CRM tools

Basic qualifications

- 3-5 years of B2B sales operations or account management experience, with more than 2-3 years of direct people management experience
- Experience analyzing data and best practices to assess performance drivers
- Superior communication, analytical, presentation and organizational skills
- Ability to operate autonomously in a fast-moving and sometimes ambiguous environment

📌 Team Lead-Enterprise Account ManagementB) (Noida)
🏢 New Trends Commerce Private
📍 Noida