Scope: Demand Forecasting, Inventory Management & Master Data Management (MDM)

Location: India (Chennai)

Experience: 1418 years | Retail / Supply Chain / Analytics

Role Summary

We are hiring a Senior Engagement Manager (D2) to provide strategic and operational leadership for a large retail client. The role oversees multiple supply chain towers—Demand Forecasting, Inventory Management, and MDM—with full accountability for client partnership, delivery governance, financials, and transformation outcomes.

This is a senior, clientfacing leadership role requiring robust supplychain domain depth, multitower delivery experience, and a proven ability to drive measurable business impact through analytics, automation, and process excellence.

Key Responsibilities

- Own endtoend engagement leadership across Demand Forecasting, Inventory Management, and MDM workstreams
- Act as the executive client interface, managing senior stakeholders, escalations, and strategic priorities
- Ensure consistent achievement of SLAs, KPIs, forecast accuracy, inventory health, and data quality metrics
- Lead governance cadence (weekly/monthly reviews, risk & issue management, action tracking)
- Drive crosstower integration between forecasting, inventory, and master data for endtoend supplychain outcomes
- Sponsor and govern transformation initiatives including automation, analytics enablement, and process standardization




- Own financial management of the engagement including scope, resourcing, and value realization
- Lead and develop senior delivery leaders (D1s, tower leads), building a highperformance, accountable culture

Required Experience & Skills

- 14–18 years of experience with strong background in Supply Chain / Retail / Planning / Analytics engagements
- Proven experience managing large, complex client engagements with multitower responsibility
- Deep understanding of Demand Forecasting, Inventory Management, and MDM concepts
- Experience driving forecast accuracy improvement, inventory optimization, and data governance
- Strong executive communication, stakeholder management, and decisionmaking skills
- Exposure to planning platforms, analytics, or automation tools (e.g., forecasting systems, SQL, BI, Power Platform) preferred

Education

- Bachelor’s degree required
- MBA / PostGraduate qualification in Supply Chain, Operations, or Analytics preferred

Tools: Blue Yonder /SAP IBP / Anaplan / Kinaxis/ O9

What Success Looks Like

- Strong executivelevel client trust and longterm partnership
- Improved forecast accuracy, inventory health, and data quality outcomes
- Stable, predictable delivery across all towers
- Tangible value delivered through automation and analyticsled transformation

📌 Supply Chain Manager (Chennai)
🏢 Capgemini
📍 Chennai