Job Posted On

16-10-2026 14:40:52

Job Code

Job_304847

Experience Required

6 - 12 years

Location

- Chennai, Tamil Nadu, India (CHN)

Job Summary The CRM Architect –

- Salesforce is responsible for leading architecture within a specific technology domain—such as data, cloud, security, or applications—while ensuring alignment with enterprise standards and strategic goals. This role defines domain-specific guidelines, oversees integration with enterprise systems, and designs scalable, secure, and high-performing solutions. The CRM Architect –
- Salesforce partners with business stakeholders to influence capability roadmaps and proactively manages risks within their domain. Acting as a subject matter expert, this role drives innovation and ensures domain architectures enable growth and efficiency.

Responsibilities

Domain Ownership: Own architecture decisions for assigned domain; approve solution designs within domain; maintain domain roadmap.

Standards &

- Best Practices: Define and publish domain-specific guidelines; enforce adherence; review and approve exceptions.

Integration Oversight: Ensure domain solutions integrate with enterprise systems; validate interoperability; resolve integration conflicts.

Scalability &

- Performance: Design architectures that meet growth projections; monitor performance metrics; implement optimization strategies.

Stakeholder Collaboration: Engage business leaders to align domain solutions with strategic objectives; document trade-offs and decisions.

Risk Management: Identify domain-level risks; propose mitigation plans; track risk remediation progress.

Standards Adoption: Apply enterprise architecture standards, reference architectures, and reusable patterns in solution work; flag gaps or misalignment to senior architects. Assist in the creation and maintenance of architectural standards.

EA Collaboration: Participate in cross‑domain working sessions with enterprise architects to understand current-state and target-state architectures.

Contribute to Roadmap Execution:



Support the realization of enterprise roadmaps by ensuring designs and components follow approved direction.

Technology Lifecycle &

- Portfolio Rationalization: Identify modernization opportunities including managing technical debt and assist with transformations or retirements.

Comply with Company and department policies and standards; performs other duties as assigned

Additional Functions

Own end-to-end Salesforce architecture and technical governance for Sales Cloud, Revenue Cloud Advanced, Data 360, and Mobile.

Lead discussions and integration initiatives in a highly integrated setting with applications such as: SAP, Informatica, Workday, and Microsoft Fabric.

Define the target-state architecture: data model, security model, automation strategy (Flow vs Apex), and extensibility patterns.

Establish platform standards: org strategy, environments, DevOps approach, branching/release model, test strategy, and documentation.

Ensure Revenue Cloud Advanced design is scalable (products/pricing strategy, approvals, guided selling, complex quoting performance considerations).

Partner with the Product Owner and stakeholders to translate business outcomes into architecture decisions and technical requirements.

Mentor Administrators and Developers; conduct design reviews; serve as the escalation point for complex technical issues.

Qualifications

Bachelor's Degree in in MIS, computer science or business management with technical focus or equivalent education and/or experience

5 years salesforce Application Architect and/or System Architect (or equivalent experience).

Proven experience designing pre-sales solutions (Lead-to-Opportunity-to-Quote), including approvals, document generation, and CPQ concepts.

Revenue Cloud / CPQ architecture experience (Revenue Cloud Advanced strongly preferred).

Experience in integrating mission critical business systems using iPaaS (Azure Integration Services, SAP Integration Suite, or Informatica IDMC).

Experience with data quality/MDM programs and data governance frameworks.

Experience guiding development teams on solution design, technical standards, best practices, and platform governance.

📌 Sr.Salesforce Developer_PTSN (Chennai)
🏢 Neurealm
📍 Chennai