Company Description CARPL.ai is a vendor-neutral Artificial Intelligence (AI) platform that enables radiologists to access, evaluate, and integrate radiology AI solutions directly into clinical practice. The platform offers a unified user interface, data channel, and procurement channel to streamline testing, deployment, and monitoring of AI tools within radiology workflows. As the world’s largest radiology AI marketplace, CARPL.ai hosts over 300 applications from more than 100 AI vendors.

The organization focuses on improving clinical efficiency, diagnostic accuracy, and scalable AI adoption in healthcare. Team members collaborate with global partners at the intersection of medical imaging and cutting-edge technology.

Role Description The Sr Implementation Engineer is a full-time, on-site role based in Delhi, India. This role is responsible for leading end-to-end implementation of CARPL.ai solutions at client sites, including requirements gathering, solution configuration, integration with existing radiology systems, and coordination of testing and go-live activities.

The Sr Implementation

Engineer will work closely with radiologists, IT teams, and vendor partners to ensure smooth deployment and reliable performance of AI applications in clinical workflows. Daily responsibilities include managing project timelines, providing technical guidance, troubleshooting implementation issues, preparing documentation, and training end users on platform features and best practices.



The role also involves collaborating with product and engineering teams to relay client feedback, optimize implementations, and support continuous improvement of the CARPL.ai platform.

Qualifications

- Strong skills in software implementation and project implementation for complex, enterprise or healthcare-related systems.
- Experience providing technical support, including troubleshooting integrations, resolving configuration issues, and ensuring system stability.
- Background in customer service, with the ability to build trust, manage expectations, and communicate technical information clearly to non-technical stakeholders.
- Demonstrated project management capabilities, including planning, coordination, risk management, and stakeholder communication.
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field; advanced degree or relevant certifications are an advantage.
- Hands-on experience with system integration, APIs, databases, and networking concepts; familiarity with healthcare IT, PACS/RIS, or DICOM standards is highly beneficial.
- Excellent analytical, documentation, and problem-solving skills, with attention to detail and a structured approach to implementation.
- Ability to work in office with clients in Delhi, collaborate with cross-functional teams, and manage multiple projects simultaneously.
- Strong written and verbal communication skills in English; additional regional language skills are a plus.

📌 Sr Implementation Engineer (Delhi)
🏢 CARPL - Radiology AI Platform
📍 Delhi