Role & responsibilities

Key Roles and Responsibilities

1. Flosum Release Management

- Enforce the Flosum release management process from branching strategy through deployment.

- Manage Salesforce release workflows and ensure compliance with established deployment procedures.

- Create and maintain daily and weekly release branches.

- Coordinate and execute production releases, ensuring proper validation and approvals.

- Perform rollback or recovery activities when deployment failures occur, following approved procedures.

1. DevOps, CI/CD and Git

- Set up, monitor, maintain, and continuously improve CI/CD pipelines and DevOps workflows.

- Implement and maintain Git branching strategies and version control practices.

- Support test automation, deployment validation, and monitoring processes.

- Identify workflow bottlenecks and troubleshoot pipeline or deployment failures.

1. Salesforce Environment and Org Administration

- Monitor lower Salesforce environments, including development, QA, and UAT orgs.

- Set up current Salesforce orgs and re-authenticate existing orgs when required, including after environment refreshes.

- Configure new users and assign appropriate org permissions.

- Review monthly user login activity reports and deactivate inactive users in accordance with access policies.

1. Production Deployment and Release Governance

- Execute final production deployments using Flosum.

- Create deployment cases and attach test evidence required for production releases.

- Validate deployment outcomes and coordinate issue resolution, rollback, or recovery when necessary.





- Ensure releases follow established change management, approval, and compliance procedures.

1. Flosum Troubleshooting and Stakeholder Management

- Act as the primary point of contact for Flosum errors, user queries, and troubleshooting.

- Facilitate weekly meetings with the Flosum account team to discuss issues, enhancements, and updates.

- Communicate Flosum process changes and Salesforce org upgrades to relevant users.

- Coordinate with development, QA, release, and platform administration teams to resolve deployment issues.

1. Documentation, Compliance and Training

- Maintain Flosum standard operating procedures and release management documentation.

- Conduct monthly Flosum segregation of duties (SOD) checks to ensure compliance with access control policies.

- Conduct training and knowledge-sharing sessions for new team members.

- Ensure adherence to release governance, security, and operational standards.

Mandatory Certifications

- Salesforce Certified Administrator

- Flosum Advanced Certified Qualified

- Copado Fundamentals certification

Preferred candidate profile

Required Experience and Skills

- 8+ years of relevant experience in Salesforce DevOps, release management, or related technical operations.

- Hands-on experience with Flosum release management and Salesforce deployments.

- Robust understanding of Git branching strategies, CI/CD pipelines, and automated testing.

- Experience managing Salesforce orgs, user permissions, production releases, and deployment recovery.

- Strong troubleshooting, documentation, communication, and stakeholder management skills.

📌 Sr DevOps (Bengaluru)
🏢 Element Infomatics
📍 Bengaluru