The next part of your journey is right around the corner — with Standard India A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams across the nation, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture, focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment.

Are you ready to make a difference? Job Summary The ServiceNow Developer is responsible for designing, developing, configuring, and continuously improving AI‑driven and automated solutions on the ServiceNow platform to meet evolving business and IT needs. This role partners closely with service owners, product managers, ITSM process owners, architects, and stakeholders to translate requirements into intelligent, scalable, and user‑centric capabilities that leverage ServiceNow’s native AI and automation features (e.g., Now Assist, Predictive Intelligence, Virtual Agent, Flow Designer).

The ideal candidate combines strong hands-on development expertise with a deep understanding of ServiceNow best practices, and a demonstrated ability to embed AI and automation into workflows to reduce manual effort, improve decision-making, and accelerate service delivery. They balance configuration and customization while prioritizing out-of-the-box capabilities, ensuring solutions are maintainable, upgrade-ready, and optimized for continuous automation and operational efficiency.

The ideal candidate has strong hands - on development experience, understands ServiceNow best practices, and can balance configuration and customization to deliver highquality solutions.

Key Responsibilities

- Design and deliver AI-driven solutions on ServiceNow, leveraging scripting (client & server), Flow Designer, and low-code capabilities to automate end-to-end workflows and eliminate manual effort
- Build and optimize intelligent service experiences, including Service Catalog items and dynamic request forms with embedded automation, orchestration,



and real-time integrations
- Develop and scale AI/ML use cases using Now Assist (GenAI), Virtual Agent, Predictive Intelligence, and Platform Analytics to enable self-service, proactive operations, and data-driven insights
- Embed AI and automation across core ITSM processes (CMDB, Service Mapping, Incident, Problem, Change, Request) to improve service reliability, reduce MTTR, and enhance operational visibility
- Ensure all solutions maximize out-of-the-box AI and automation capabilities, adhering to ServiceNow best practices, security standards, and platform governance to maintain scalability and upgrade readiness
- Drive continuous improvement through Agile delivery, including testing and tuning AI models, monitoring automation outcomes, and supporting production with a focus on increasing automation maturity and adoption
- Ability to work on-site in Bengaluru, India is a requirement of the role.

Mode of Working: This role follows a hybrid work model, with a primary base in Bengaluru. While on-site presence is essential for key engagements, flexibility is offered for work from home based on business needs and team alignment. Skills and Background You’ll Need Education: A B.E. / B.Tech. degree in software engineering, Computer Science, or Information Systems is required. Experience Required Certifications

- 5+ years of hands-on ServiceNow development experience in a production/enterprise environment
- 2+ years working in Agile/SAFe Agile using Jira or similar tools
- 5+ years as a Flow Designer experience, and proven delivery/production support in an enterprise environment.
- 2+ years deploying and managing Service Maps is preferred.
- ServiceNow Certified Application Developer (CAD)
- Certified System Administrator (CSA)

Preferred Certifications

- ITIL V4 Foundations





Key Behaviors of a Successful Candidate

- Adaptability: Adjusts quickly to changing priorities and sees possibilities in evolving circumstances. (Template baseline)
- Independence: Operates effectively with limited guidance, especially on day-to-day tasks. (Aligned with job family expectations)
- Willingness to Learn: Demonstrates curiosity and grows technical capabilities quickly.
- Integrity & Ownership: Builds trust through responsible stewardship of cloud systems and automation.

Why Join Standard India? We Have Built An Enduring Legacy Of Stability, Financial Strength And Exceptional Customer Service Through The Contributions Of The Service-oriented People Who Choose To Work At The Standard. To Ensure We Can Attract And

Retain The Best Talent, When You Join StanCorp Global Servicesyou Can Expect

- A rich benefits package that supports your health, well-being, and financial goals
- An annual incentive bonus plan tied to both individual and organizational performance
- Paid time off including earned leave, sick/casual leave, and public holidays, in accordance with the company’s leave policy
- A supportive, responsive management approach that empowers you to grow
- Opportunities for career advancement through learning, coaching, and leadership enablement
- A culture where your voice matters - your ideas shape our future, and we win as one
- Purpose-driven work that makes a difference for our customers, communities, and each other

In addition to a competitive salary, our employee-focused benefits are designed to support work-life balance, personal growth, and long-term impact. Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

StanCorp Global Services India Private Limited is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity, sexual orientation, age, disability, caste, HIV status or any other characteristic protected by applicable laws of India.

📌 ServiceNow Analyst III (Bengaluru)
🏢 The Standard India
📍 Bengaluru