Profile – Service Manager (Construction Equipment Industry)

Location: Kotputli & Jhunjhunu (Rajasthan)

Industry: Earthmoving & Heavy Construction Equipment

Key Responsibilities:

- Manage day-to-day service operations for JCB Earthmoving and Construction Equipment.
- Handle customer service issues with professionalism and timely resolution.
- Monitor Service teams for efficient service delivery.
- Ensure high levels of customer satisfaction and retention.
- Monitor equipment performance and plan preventive maintenance.
- Maintain service records, reports, and warranty documentation.
- Provide technical support and training to the service team.
- Generate business for Service AMC's & After Market Spare Parts.

Role Requires :

- Experience: 4-8 years in Service Management of Earthmovers / Heavy Construction Equipment.
- Education : B-tech/Diploma in Mechanical / Electrical / Automobile Engineering
- Strong knowledge of brands like Tata Hitachi, Sany, Case, XCMG.
- Excellent customer handling and problem-solving skills.
- Robust team management and leadership qualities.
- Preferred candidates from local territory (Ajmer or nearby).

📌 Service Manager (Kotputli)
🏢 JCB Rajesh Motors
📍 Kotputli