Company Description AM OZONICS PRIVATE LIMITED is a manufacturer specializing in ozone generation systems equipped with oxygen concentrators and air dryers. The company’s solutions are designed for water and air purification, supporting cleaner environments and improved safety standards. AM OZONICS focuses on reliable, efficient systems tailored to industrial, commercial, and institutional applications.

The organization values innovation, technical quality, and responsive service, creating opportunities for team members to grow in a niche environmental technology sector.

Role Description This is a full-time, on-site Service Manager role based in Mumbai.

The Service

Manager will oversee installation, commissioning, and maintenance of ozone generation systems, oxygen concentrators, and air dryers at customer locations.

Responsibilities include managing service schedules, coordinating a team of service technicians, ensuring timely resolution of technical issues, and maintaining high customer satisfaction. The role involves diagnosing equipment problems, recommending corrective actions, maintaining service documentation, and ensuring compliance with safety and quality standards.

The Service

Manager will also collaborate with sales and operations teams to support pre- and post-sales activities, handle escalations,



and drive continuous improvement in service processes.

Qualifications

- Strong technical knowledge of industrial equipment, preferably ozone systems, oxygen concentrators, air dryers, or related water and air purification technologies.
- Experience in service management, including team supervision, field service coordination, and workflow planning.
- Ability to diagnose mechanical and electrical issues, interpret technical manuals, and implement preventive and corrective maintenance.
- Proficient in customer relationship management, with skills in communication, problem-solving, and handling escalations.
- Familiarity with safety standards, quality procedures, and documentation practices in industrial or manufacturing environments.
- Comfort with using basic digital tools for reporting, scheduling, and service tracking.
- Relevant diploma or degree in engineering (mechanical, electrical, industrial, or similar) or equivalent technical qualification.
- Prior experience in a service or maintenance role within industrial equipment or environmental technology is highly beneficial.
- Ability to work on-site, travel to customer locations as needed, and manage multiple priorities in a rapid-paced environment.

📌 Service Manager (Mumbai)
🏢 AM OZONICS PRIVATE
📍 Mumbai