Senior Specialist - Employee Relation Role Summary:

The Incumbent will be responsible as an individual contributor managing HR Service delivery on the across R1 Locations providing proactive HR support to the assigned business site/location associates, leaders and HR Business Partners.

The incumbent may also be involved on a variety of ER Programs, policies and practices that minimize corporate risk.

Roles and Responsibilities

- ER Service Delivery across the R1 locations via Service Now query management, tiering support and other sources.
- Design and lead structured listening posts, employee skips, focus group discussions.
- Proactive management and resolution of employee grievances and queries.
- Support business leaders in conducting constructive and progressive performance management discussions
- Work closely with the Business leaders to support performance improvement issues by collecting information and participating in reviewing performance improvement documents and making recommendations.
- Assist in management of ER cases including, disciplinary issues, grievances, involuntary exits, leave of absence,



sensitive and/or high risk matters to successful closure
- Ensure consistency in approach and resolution on employee concerns with high quality documentation/report preparation.
- Report out ER cases monthly via the internal tracking log for the site.
- Connect with HR Business Partners and other ER Advisors as necessary to keep them informed with progress of employee relations matters on site.
- Share Data Insights at Site level from trends observed via Various Focus Groups, listening posts, ER Case logs, etc.
- Take an active role in implementation and communication of policies, procedures, programs.
- HR Projects

Key Competencies –

- Proven Employee Relations and/or HR Business Partner experience
- Ability to prioritize, execute programs and transactions in a fast paced environment.
- Excellent written, verbal communication, interpersonal skills
- Strong customer focus with an understanding of strategic business viewpoint.
- Robust Coaching and Influencing skills.
- Preferred 5-7 years of work

📌 Senior Specialist - HR(Employee Relations ) (Hyderabad)
🏢 R1 RCM
📍 Hyderabad