Role & responsibilities
- Handle inbound customer calls professionally.
- Resolve customer queries, complaints, and service requests.
- Provide accurate information about products, services, and policies.
- Maintain customer records and update CRM systems.
- Ensure high customer satisfaction through effective communication.
- Meet performance metrics such as quality, productivity, and CSAT.
Preferred candidate profile
- Positive Communication Skills
- Customer service exp. mandatory
- Immediate Joiner
- Preferably from Maharashtra region
Interested Candidates share resume at :
[email protected]
Subject Line : Int'l support Pune
📌 Customer Support Representative (Pune)
🏢 Tech Mahindra
📍 Pune