: Course Design Expert

Department: Talent Management & Learning and Development

Reports to: Programme Lead, Talent Management & L&D;

Location: Dr. Shroff's Charity Eye Hospital (SCEH), Delhi

Nature of Role: Full-time, with cross-departmental reach

Position Summary

SCEH is building a portfolio of courses and training programs that will eventually become the benchmark for eye care education, not just within the organisation but across the sector, in India & globally. The Course Design Expert is the person who will turn this goal into reality.

This role is under Talent Management & L&D; but works across the SCEH group, partnering with Medical Education (MED), Allied Ophthalmic Personnel (AOP), Public Health, and clinical and administrative departments to design and develop training programs from the ground up. The person takes a department's inherent expertise of senior clinicians or program leads and converts it into a structured course with clear objectives, defined competencies, sound pedagogy, and content that benchmarks against global standards.

The role has two distinct parts that require different strengths. The first is architectural: working with a department to define what a course should achieve and how it should be structured. The second is developmental: working with faculty (internal and external) to actually build the content, sequence it well, and make sure it imparts knowledge, skills, competencies, & bring about behaviour change.

Key Responsibilities

1. Course Architecture & Design

Partner with requesting departments (MED, AOP, Public Health and others) to translate a training need into a formal course structure with course objectives, learning objectives, expected outcomes and the specific competencies to be developed. Determine the right pedagogical approach for each course (classroom, simulation, on-the-job, blended, self-paced) based on the competency being built and not by defaulting to one format.

Define learning hours and course duration in a way that is realistic for working clinical and support staff and commensurate with the depth of competency required.





Build assessment frameworks that genuinely measure whether the stated learning objectives were met, rather than traditional tools of assessment.

1. Content Development & Faculty Collaboration

Once a course structure is approved, work directly with identified faculty, both internal SCEH experts and external subject matter experts, to develop the actual training content. Ensure content draws on SCEH's own rich clinical and operational knowledge first and is supplemented with best practice and evidence from national and global sources where it strengthens the course.

Review and edit faculty-submitted content for instructional soundness with regard to sequencing, clarity, cognitive load, and alignment back to the course's stated objectives.

Manage the handoff between subject expertise and instructional design, since faculty are usually solid on content but not on how adults learn.

1. Quality, Standards & Benchmarking

Establish and maintain a consistent quality bar across all SCEH courses integrating its ethos & values, so that a course built for various depts feel like they come from the same institution. Keep a working knowledge of instructional design standards and eyecare training practices globally and use that knowledge to push SCEH courses toward a world-class benchmark rather than a locally adequate one.

Build reusable templates and design frameworks (course design canvas, competency mapping tools, faculty briefing formats) so course quality doesn't depend on reinventing the process each time.

1. Stakeholder & Program Management

Act as the primary L&D; point of contact for departments that want a new course built or an existing one redesigned. Manage multiple course design projects concurrently, across departments with different timelines,



priorities and levels of instructional design maturity.

Report progress, risks and course performance to the Programme Lead and relevant department heads.

Where relevant, contribute to piloting new courses, gathering feedback from the first cohort and revising the course before it is scaled.

Qualifications & Experience

PhD or Postgraduate qualification in instructional design, education, curriculum development, adult learning, or a closely related field. A background in health sciences or public health with non-profit background is a strong plus given the clinical & support function content this role will touch and the sector that it will work with.

6 to 10 years of experience in curriculum or course design, ideally with exposure to clinical, healthcare, or non-profit training environments.

Demonstrated experience converting subject matter expertise (from clinicians, technical experts, or specialists) into structured, learner-centered courses.

Experience working with faculty or SMEs who are excellent at their craft but not trained educators, and the patience and skill to bridge that gap.

Familiarity with competency-based education and outcome-based curriculum design is essential, not optional.

Skills & Competencies

Strong grasp of instructional design principles, adult learning theory, and competency mapping.

Ability to hold two roles at once: architect (defining course structure) and editor (refining content for instructional quality).

Comfortable working across very different departments, from highly technical clinical training to soft-skills or administrative training, without treating them the same way.

Strong written and verbal communication, since much of this role is translating between subject experts and learners.

Project management discipline to run several course-design projects at different stages simultaneously.

Intellectual curiosity about global best practices in professional training, balanced with respect for what SCEH already does well.

Pay: Up to ₹80,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Senior Manager-Course design expert (Delhi)
🏢 Dr. Shroff Charity Eye Hospital
📍 Delhi