16 Oct
|
Hostie - Boutique travel homes
|
Gurugram
16 Oct
Hostie - Boutique travel homes
Gurugram
We’re hiring | Senior Executive – Sales & Reservations
Hostie Holiday Homes | Gurgaon | Full time, on-site
Do you enjoy helping guests find the right holiday home—and turning an enquiry into a confirmed booking?
Hostie manages a curated portfolio of holiday homes, villas, farm stays and serviced apartments. We’re looking for a proactive Sales & Reservations professional to help grow our bookings and deliver a thoughtful, responsive experience from the very first interaction.
The Role
You will own the sales journey from enquiry to booking: understanding guest requirements, recommending suitable properties, sharing proposals, following up consistently and closing reservations.
Key responsibilities
Handle incoming enquiries through phone, WhatsApp, our website, social media and booking platforms.
Understand guests’ requirements, budgets and occasions, and recommend the most suitable properties and experiences.
Prepare clear, accurate quotations and confidently explain pricing, inclusions and booking policies.
Take ownership of follow-ups—keep every promising enquiry moving towards a decision.
Convert enquiries into confirmed bookings while working within approved pricing and discount guidelines.
Maintain an accurate enquiry tracker or CRM, recording conversations, booking potential, next actions and reasons for lost business.
Manage availability, reservations, payment follow-ups and booking confirmations with attention to detail.
Coordinate with operations teams to ensure a smooth handover of guest requirements and commitments.
Build repeat business through guest relationships and thoughtful outreach to past guests.
Track sales performance and share practical insights on guest demand, pricing objections and missed opportunities.
Who we’re looking for
Ideally 2–5 years of experience in hospitality sales, reservations, holiday rentals, travel sales or a closely related role.
A demonstrated ability to convert enquiries and achieve sales targets.
Clear, confident spoken and written communication in English and Hindi.
Strong follow-up discipline, negotiation skills and attention to detail.
Comfort speaking with families, groups and corporate clients.
Working knowledge of Excel or Google Sheets and confidence using WhatsApp Business and CRM tools.
Experience with Airbnb, Booking.com, channel managers or property management systems is an advantage.
Willingness to work rostered weekends and holidays, with weekly offs as scheduled.
What success looks like
Prompt responses, consistent follow-ups, stronger booking conversion, accurate records and guests who feel well guided throughout the booking process.
Why Hostie?
A hands-on role in a growing hospitality business, with direct exposure to the founder, a distinctive property portfolio and the opportunity to take on broader sales responsibilities as you demonstrate results.
Compensation: Based on experience and demonstrated sales capability.
Interested?
Apply through LinkedIn or send a direct message with your CV and a brief note covering:
Your relevant sales or reservations experience A sales target or booking result you have achieved
- Your current location and notice period
- #Hiring #HospitalityJobs #Reservations #TravelSales #GurgaonJobs #Hostie
Interested applicants may reach @ (phone hidden)
📌 Senior Executive (Gurugram)
🏢 Hostie - Boutique travel homes
📍 Gurugram