: Executive/Sr. Executive HR (Retail) Department: Human Resources

Function: Retail

Location: North & Central India

Travel: Extensive travel across retail stores, Exclusive Brand Outlets (EBOs) and offices as required

Role Overview We are looking for a proactive and business-oriented HR Business Partner to manage end-to-end HR operations and employee lifecycle activities across the North and Central India retail business. The role will partner with business leaders and store teams to ensure seamless HR service delivery, timely payroll processing, employee engagement, performance management, employee relations and statutory compliance.

The ideal candidate should be comfortable working in a fast-paced retail environment, managing multiple stakeholders, travelling to stores, resolving employee concerns and contributing to HR initiatives that improve business effectiveness and employee experience.

Key Responsibilities

- 1. End-to-End Employee Lifecycle Management

- Manage the complete employee lifecycle, from hiring and onboarding to transfers, promotions, employee movements and separation.
- Ensure timely completion of joining formalities, documentation, background verification coordination and employee exit formalities.
- Maintain accurate and updated employee records, including employee master data, onboarding trackers, exit trackers and other HR MIS.
- Ensure timely issuance and processing of employment-related documentation and employee requests.
- 1. Attendance and Payroll Coordination

- Monitor attendance, leave, weekly offs, shift rosters and regularisation within defined timelines.
- Coordinate with store teams, employees and payroll stakeholders to ensure accurate attendance inputs and timely salary disbursement.
- Identify and resolve attendance discrepancies, missing punches, payroll queries and other employee-related issues before payroll closure.
- Track and resolve salary-related concerns through coordination with relevant teams.
- 1. Recruitment and Manpower Fulfilment

- Coordinate hiring for existing stores and new store openings, based on business requirements.
- Partner with Talent Acquisition and business stakeholders to ensure timely fulfilment of vacancies.
- Support recruitment for store-level positions, including Beauty Advisors, Store Managers and other retail roles, as required.
- Track open positions, joining commitments, offer-to-joining conversions and recruitment-related issues.
- Coordinate with business teams to ensure smooth onboarding and deployment of recent hires.
- 1. Vendor Management and Payments

- Coordinate onboarding, documentation and activation of relevant HR and staffing vendors.
- Follow up with vendors, Finance, Procurement and other stakeholders to ensure timely processing of invoices and payments.
- Maintain vendor-related records and supporting documentation.
- Resolve vendor-related operational issues and ensure adherence to internal processes.
- 1. Employee Relations and Disciplinary Management

- Address employee grievances, workplace concerns,



conflicts and people-related issues in a timely and fair manner.
- Manage disciplinary cases, including absenteeism, misconduct, policy violations and other employee-related matters.
- Coordinate fact-finding, documentation, show-cause notices, employee explanations and disciplinary proceedings in consultation with the relevant stakeholders.
- Advise store managers and business leaders on HR policies, employee conduct and appropriate people-management practices.
- Maintain confidentiality and ensure consistency, fairness and proper documentation in employee relations matters.
- 1. Performance Management and Talent Processes

- Coordinate annual appraisal cycles, goal setting, mid-year reviews, performance evaluations and calibration exercises.
- Support promotion recommendations, salary corrections and performance improvement plans (PIPs) in coordination with business leaders and relevant HR stakeholders.
- Monitor completion of performance management activities within defined timelines.
- Guide managers on performance conversations, documentation and performance-related employee concerns.
- 1. Employee Engagement and Retention

- Drive employee engagement initiatives, recognition activities, feedback mechanisms and other interventions to improve the employee experience.
- Conduct regular store visits and interact with employees to understand workplace concerns, morale and engagement levels.
- Analyse attrition trends, exit feedback, absenteeism and employee concerns to identify recurring issues and improvement opportunities.
- Partner with business leaders to develop and implement practical retention and engagement initiatives.
- Support employee welfare initiatives and projects that enhance employee benefits and workplace experience.
- 1. HR Business Partnering and Stakeholder Management

- Act as the primary HR partner for assigned business leaders, regional sales leaders, cluster managers and store managers.
- Provide guidance on people-related matters, HR policies, employee performance, staffing requirements and workplace issues.
- Build strong relationships with frontline employees and business stakeholders through regular store and office visits.
- Collaborate with Finance, Payroll, Talent Acquisition, Legal, Compliance, Procurement and other internal teams to resolve employee and operational issues.
- Ensure timely communication and implementation of HR policies, processes and business initiatives across the assigned region.
- 1. HRIS, Employee Support and HR Operations

- Work on the organisation's HRIS, including People Strong, to maintain employee data and support HR transactions.
- Help employees and managers navigate HRIS processes and resolve system-related issues.




- Track employee queries and coordinate with relevant teams to ensure timely resolution.
- Maintain HR trackers, dashboards, reports and MIS relating to employee movements, attrition, attendance, recruitment, performance and other HR operations.
- Identify process gaps and recommend improvements in HR workflows, documentation and service delivery.
- 1. Statutory Compliance, Documentation and Audit

- Maintain complete and accurate employee records, trackers and supporting documents required for audits and compliance reviews.
- Coordinate with internal and external stakeholders to support statutory compliance across applicable establishments.
- Ensure timely coordination for statutory documentation, notices, registers, records and audit requirements.
- Track compliance gaps and coordinate corrective actions with the relevant stakeholders.
- 1. HR Projects and Process Improvement

- Take ownership of HR projects and cross-functional initiatives that improve business effectiveness, employee experience and HR service delivery.
- Support regional and pan-India retail HR initiatives, including policy implementation, employee feedback programmes, compensation parity reviews and process improvements, as assigned.
- Work collaboratively with business and functional teams to implement initiatives within agreed timelines.
- Measure the effectiveness of HR interventions and recommend improvements based on employee feedback and business needs.

Key Skills And Competencies

- Solid understanding of HR operations and HR business partnering in a retail or multi-location environment.
- Good knowledge of the employee lifecycle, attendance and payroll processes, employee relations and performance management.
- Understanding of applicable labour laws and statutory compliance requirements.
- Proficiency in HRIS platforms, preferably People Strong, and MS Excel/Google Sheets.
- Strong coordination, stakeholder management and problem-solving skills.
- Ability to manage multiple priorities, work independently and meet strict operational deadlines.
- Good communication, interpersonal skills, confidentiality and attention to detail.
- Willingness to travel frequently to stores, EBOs and offices across the assigned region.
- A proactive, employee-centric and business-oriented approach, with the ability to work in a rapid-paced retail environment.

Expected Outcomes

- Smooth and timely execution of employee lifecycle and HR operational processes.
- Accurate employee records and timely attendance and payroll inputs.
- Timely recruitment coordination and onboarding for existing and new stores.
- Effective resolution of employee queries, grievances and disciplinary matters.
- Consistent execution of performance management, engagement and retention initiatives.
- Strong compliance and audit readiness across assigned establishments.
- Effective collaboration with business leaders and internal support functions.
- Successful execution of assigned HR projects and continuous improvement initiatives.

📌 Senior Executive - HRBP (Delhi)
🏢 Purplle.com
📍 Delhi