- Job Title: Executive Import Customer Service
- Reporting to: KAM- Customer Service
- Level: E1_E2_E3
· Location: Delhi
- Minimum Qualification: Any Graduate
- Desired Qualification: MBA
- Age: 25 – 35 years
- Required experience range: 2 – 5 years
- Targeted industry: Logistics/supply chain
- Division: NVOCC
- Department: Customer Service
Roles & Responsibilities: · Coordination with overseas agents
- Coordination with customers
- To quote rates to the customers and feedback
- Arrange shipments as per customer’s requirements at various destinations
- Send CAN to the customers well before arrival the shipments
- Arrange DSRs to the premium customers on daily basis
- Making routing orders in Topaz with selling rates
- To check the overseas invoices
- To arrange the manifest docs from the forwarders well before
Desired Candidate’s Profile
Skills
· Should have valuable software skills (Ms-Excel)
· Should have good communication skills (Email communication) and positive attitude·