**

**I. JOB DETAILS

**Job Title

Senior Executive/Officer (Dispatch) - Accounts & Finance

**Reporting Supervisor

Unit Head - Accounts & Finance

**II. JOB PURPOSE To efficiently and effectively perform Billing and related TPA work assigned, including management of appropriate billing & collection of payments for TPA patients and other panel organization.

**III. KEY RESPONSIBILITIES

**Core Responsibilities

- To be responsible for dispatching the TPA bills to respective company s within TAT.
- To be responsible for the handling of post discharge queries.
- To be responsible for maintaining the outstanding tracker of TPA patients.

- To be responsible for maintaining the ageing bills tracker of TPA patients.
- To be responsible for keeping record for all correspondence done for TPAs.
- To ensure accurate and timely submission of all monthly and daily reports.

- To achieve high levels of customer satisfaction at each interaction.
- To be responsible for maintenance of departmental records as per the NABH requirement.
- To be responsible for effective utilization of hospital information system.

- To display proactive cooperation and contribute to cordial inter and intra team relations, solution orientation and team solidarity. Should be cost effective.




- Should have total familiarity with all instructional manuals and operating procedures applicable to the role and in accordance with NABH protocols.

- To participate in training programs to maintain and update the skilled knowledge.
- Any other task assigned by the HOD from time to time. **IV. KEY PERFORMANCE INDICATORS

**Measurable Deliverables

Demonstrated ability to maintain confidentiality

**V. JOB REQUIREMENTS

**Minimum Qualifications

10+2/ Graduate/ Any relevant diploma

**Experience

2 to 4 years of relevant experience.

**Behavioural Skills

- Persuasive.

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- Attention to detail.
- Interpersonal and communication skills.
- Initiative and adaptability.

- Service Excellence

- Team Player **Technical Skills
- Problem solving and ingenuity.
- Computer skills. **Language Skills

English & Hindi

**VI. KEY INTERACTIONS

**Key Internal Contacts

**Key External Contacts

- Chief of Medical Services

- CNO

- Nursing

- Front office

- Billing
- IT

- Finance

- All HODs

- Doctors
- TPA/ Insurance Companies

- Other Panel Organizations

- Patients

- Attendants ","

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Executive - Accounts & Finance (Gurugram)
🏢 Max Healthcare
📍 Gurugram