We are looking for a Senior Account Manager who can own relationships at depth and scale revenue within existing accounts. This role is about strategic account growth — not maintenance.

The ideal candidate understands client businesses, identifies expansion opportunities early, and drives measurable commercial impact through structured engagement and disciplined follow-through.

Key Responsibilities

1. Strategic Account Ownership

- Manage and grow a portfolio of key accounts.
- Develop account plans aligned with client business priorities.
- Build multi-level relationships across client organizations.
- Act as the primary escalation point and strategic advisor.

1. Revenue Growth & Expansion

- Identify cross-sell and upsell opportunities within assigned accounts.
- Drive renewal strategies and contract extensions.
- Negotiate commercials, renewals, and scope expansions.
- Own account-level revenue targets and forecasting accuracy.

1. Client Relationship Management

- Conduct regular business reviews with stakeholders.
- Ensure high client satisfaction and retention rates.
- Anticipate client needs and proactively propose solutions.

1. Collaboration & Delivery Alignment

- Work closely with internal delivery,



operations, and leadership teams to ensure seamless execution.
- Translate client expectations into actionable internal plans.
- Monitor service performance and ensure commitments are met.

1. Reporting & Insights

- Maintain CRM discipline and account documentation.
- Track KPIs such as revenue growth, retention rate, expansion ratio, and client engagement metrics.
- Present structured account performance reports to leadership.

Key Skills & Competencies
- Strong relationship-building and stakeholder management skills
- Commercial negotiation and revenue expansion expertise
- Strategic thinking with client-centric orientation
- Analytical mindset with solid reporting discipline
- Conflict resolution and problem-solving capability
- Executive presence and communication strength

Qualifications
- Bachelor’s degree in Business, Marketing, or related field.
- 7–12+ years of experience in account management or client-facing roles.
- Proven track record of growing enterprise or strategic accounts.
- Experience managing complex B2B relationships preferred.

📌 Senior Account Manager (India)
🏢 CareerXperts Consulting
📍 India