: SAP CCM

Role Overview We are seeking an experienced SAP Functional Lead / Senior Consultant with 8 to 10 years of hands-on expertise across Application Maintenance (AM) support and Application Development (AD)/enhancements. The ideal candidate will possess deep specialization in SAP Condition Contract Management (CCM) —including rebate processing, accruals, and settlement logic—backed by robust knowledge of SAP SD and Pricing .

In this role, you will lead complex enhancements, drive continuous process improvements, and provide robust L2/L3 production support in an S/4HANA enterprise setting.

Key Responsibilities Enhancements & Application Development (AD)

- Process Enhancement & Delivery: Lead the design and delivery of CCM enhancements, including new condition contract types, specialized settlement logic, and custom rebate models tailored to evolving business requirements.
- Functional Specifications: Gather business requirements and translate them into comprehensive Functional Specifications (FS) for custom RICEF objects.
- System Configuration: Configure condition contract types, pricing conditions, settlement parameters, and cross-module integration points.
- Development & Testing: Partner closely with technical (ABAP) teams through development, unit testing, System Integration Testing (SIT), and User Acceptance Testing (UAT) to ensure defect-free production releases.
- Continuous Improvement: Drive process optimization and automation initiatives within CCM and pricing operational workflows.

Application Maintenance & Production Support (AM)

- L2/L3 Incident Management: Deliver high-quality L2/L3 support for SAP S/4HANA CCM operations, ensuring strict adherence to SLAs and minimal business disruption.




- Troubleshooting & Resolution: Analyze and resolve complex issues related to rebate processing, settlement runs, accrual postings, and pricing discrepancies.
- Root Cause Analysis (RCA): Perform in-depth RCA on recurring defects and implement permanent preventive fixes.
- ITSM Governance: Efficiently manage incidents, problem records, and service requests within ITSM tools (e.g., ServiceNow).
- Period-End Operations: Monitor, validate, and support period-end settlement runs and corresponding financial postings.

Cross-Functional Collaboration & Governance

- Integration Alignment: Collaborate with SD and FI teams to resolve complex, cross-module integration issues and ensure seamless Order-to-Cash (O2C) processing.
- Change Management: Adhere strictly to change management, transport release, and governance protocols for all system enhancements.
- Knowledge Management: Maintain detailed functional documentation, conduct Knowledge Transfer (KT) sessions, and promote standard SAP best practices.

Required Candidate Profile

- Experience: 8–10 years of SAP hands-on experience covering both Application Support (AMS) and Enhancements/Implementations in SAP S/4HANA environments.
- Core Functional Expertise: Deep domain expertise in SAP Condition Contract Management (CCM)—rebates, accruals, settlements, and contract maintenance.
- Domain Knowledge: Solid expertise in SAP SD (Order-to-Cash) and advanced SAP Pricing Procedure configurations.
- Technical Interface Skills: Proven track record of designing functional specs for custom RICEF objects and working with ABAP teams.
- Support Proficiency: Familiarity with ITSM tools (e.g., ServiceNow) and standard ITIL support processes.

Skills: processing,sap,application,ccm,testing

📌 SAP CCM (Mumbai)
🏢 Neev
📍 Mumbai