Digimantra Salesforce OMS Architect budget 1.1 LPM

Years of exp: 8+

Location: Remote

Employment Type: Contract

Role Overview

We are seeking an experienced Salesforce OMS Architect to design and lead the implementation of scalable, omnichannel order management solutions using Salesforce Order Management. The successful candidate will work with business stakeholders, solution architects, developers, integration teams, and third-party vendors to define order lifecycle, fulfilment, returns, refunds, inventory, and integration solutions across commerce and enterprise platforms.

Key Responsibilities

Define end-to-end Salesforce OMS architecture aligned with business, technical, security, and operational requirements.

Design order lifecycle models, including order capture, validation, fulfilment, shipment, cancellation, return, exchange, refund, and closure.

Design fulfilment orchestration for scenarios such as:

Ship-from-Warehouse

Ship-from-Store

Buy Online, Pick Up In Store

Buy Online, Return In Store

Order splitting

Back-orders and pre-orders

Define inventory allocation, reservation, availability, and synchronization processes.

Design integrations between Salesforce OMS and eCommerce, POS, WMS, ERP, payment, tax, logistics, and customer service platforms.

Establish API, event-driven, batch-processing, monitoring, error-handling, retry, and reconciliation patterns.

Lead solution design workshops and translate business requirements into technical specifications.

Produce architecture documents, data models, integration specifications, technical designs, and architecture decision records.

Ensure solutions follow Salesforce and enterprise architecture best practices.

Provide technical leadership to Salesforce OMS developers,



integration developers, testers, and business analysts.

Review technical designs, code, configurations, and integration implementations.

Support system integration testing, user acceptance testing, performance testing, deployment, cutover, and hypercare support.

Identify technical risks, dependencies, design gaps, and potential scope changes.

Provide guidance on data migration, data quality, security, scalability, performance, and operational support.

Support knowledge transfer to client and internal support teams.

Required Qualifications and Experience

8+ years of experience in Salesforce architecture, solution design, or enterprise application delivery.

At least two full-lifecycle Salesforce OMS implementations as lead/architect.

Proven experience designing and implementing Salesforce Order Management solutions.

Strong knowledge of Salesforce OMS order lifecycle, fulfilment, inventory, returns, refunds, and payment processes.

Experience with omnichannel commerce, retail, eCommerce, or consumer-facing platforms.

Strong experience integrating Salesforce with:

Commerce and eCommerce platforms

POS systems

Warehouse Management Systems

ERP platforms

Payment gateways

Tax and logistics platforms

Solid understanding of REST APIs, event-driven architecture, middleware, asynchronous processing, and integration monitoring.





Experience with Salesforce Commerce Cloud, Service Cloud, Sales Cloud, Data Cloud, or related Salesforce products.

Experience with Salesforce environments, release management, deployment processes, security, and data management.

Proven ability to lead architecture workshops and communicate complex technical concepts to both technical and non-technical stakeholders.

Experience working with distributed delivery teams and external technology vendors

Deep knowledge of the Salesforce OMS data model and Connect APIs

Good knowledge of Salesforce Agentforce and the role of AI agents in improving order lifecycle management, returns processing, and customer experience support.

Preferred Certifications

One or more of the following Salesforce certifications is preferred:

Salesforce Certified Application Architect

Salesforce Certified System Architect

Salesforce Certified Integration Architect

Salesforce B2C Solution Architect

Salesforce Platform Developer or Advanced Administrator

Key Competencies

Salesforce OMS architecture and solution design

Omnichannel order management

Fulfilment and inventory orchestration

Returns, refunds, and payment integration

Enterprise integration architecture

API and event-driven design

Technical leadership and stakeholder management

Architecture governance and documentation

Risk identification and problem-solving

Strong written and verbal communication

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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