- Assist the sales and marketing team with daily activities and follow-ups.
- Coordinate with clients regarding catering enquiries, requirements and bookings.
- Handle incoming enquiries through calls, WhatsApp and other communication channels.
- Maintain client databases, enquiry records, quotations and follow-up reports.
- Prepare basic quotations, proposals, presentations and sales-related documents.
- Follow up with prospective clients to convert enquiries into business opportunities.
- Coordinate with the operations team for catering bookings, event requirements and execution details.
- Maintain proper documentation and update sales and marketing records.
- Support promotional activities, marketing campaigns and customer relationship management.
- Ensure timely communication and professional handling of client queries.
Requirements
- Good verbal and written communication skills.
- Basic knowledge of MS Excel, MS Word, email and WhatsApp.
- Robust organizational, coordination and follow-up skills.
- Ability to manage multiple tasks and maintain accurate records.
- Positive attitude, attention to detail and willingness to learn.
- Candidates with experience in sales coordination, administration, catering, hospitality or event management will be preferred.
Preferred Candidate Profile A responsible and well-organized individual who can manage administrative tasks, communicate professionally with clients and support the growth of catering sales.