16 Oct
|
Online Vacations
|
Navi Mumbai
16 Oct
Online Vacations
Navi Mumbai
About the Role
We are looking for a hands-on, performance-driven Sales Manager for Holiday Package Sales to lead our team of Business Development Associates (BDAs) and Travel Advisors at Online Vacations.
This role requires active involvement in daily sales activities, team performance, and customer enquiry conversions. You will lead from the front by reviewing sales calls, conducting team huddles, coaching advisors individually, and ensuring that monthly targets are achieved.
We need someone who takes ownership of the entire sales process, from lead allocation and quotation follow-ups to booking closures and individual team performance.
What You Will Be Responsible For
Team Performance & Target Achievement
- Lead and manage a team of 07–10 sales advisors and BDAs.
- Set clear individual goals and take responsibility for achieving monthly team targets.
Revenue & Business Growth
- Drive booking revenue, sales productivity, and overall Holiday Packages Buisness.
- Monitor conversion rates, average booking value, and revenue generated by each advisor.
- Identify performance gaps early and implement corrective measures to keep sales on track.
Daily Operations & Sales Discipline
- Conduct daily team meetings and monitor attendance, lead progress, and CRM updates.
- Ensure timely follow-ups on every enquiry, accurate quotation tracking, and effective pipeline management.
- Establish a structured sales environment focused on consistency, accountability, and results.
Coaching & Team Development
- Review sales calls, provide constructive feedback, and conduct individual coaching sessions.
- Train new team members to handle customer enquiries confidently and convert prospects into confirmed bookings.
- Maintain team motivation, address performance challenges, and encourage employee growth and retention.
Product Knowledge & Performance Analysis
- Maintain strong knowledge of travel destinations, holiday packages, itineraries, and related products.
- Support advisors in handling customer objections, pricing queries, and booking-related challenges.
- Use CRM reports and sales data to make informed decisions and improve conversion performance.
- Provide transparent updates on target achievement, sales performance, and areas requiring improvement.
What We Are Looking For
- Hands-on experience managing a team of 07–10 B2C sales executives or travel advisors.
- Robust understanding of sales targets, lead conversion, Holidays Business, and revenue productivity.
- Ability to identify individual performance issues and provide practical coaching.
- A proactive, accountable, and self-driven approach to leadership.
- Experience working with CRM platforms and sales performance dashboards.
- Proven ability to train freshers and build an effective sales team.
- Willingness to work from the office in Vashi, Navi Mumbai.
- Experience in travel, tourism, hospitality, EdTech, or another target-oriented B2C sales industry.
What Success Looks Like
Your First 90 Days
- Understand each team member's capabilities, performance levels, and development needs.
- Establish an effective routine for daily reviews, sales coaching, and CRM management.
- Identify and address the key factors affecting lead conversion and booking closures.
- Drive the team towards its monthly targets, with measurable improvements in sales productivity and transparent reporting of results.
Over the long term, your goal will be to build a consistent, disciplined, and high-performing sales team that achieves its targets, develops talent internally, and contributes to the sustainable growth of Online Vacations. Why Join Online Vacations ?
- Make a measurable impact: See how your leadership directly influences bookings, revenue, and team performance.
- Work with leadership: Contribute to business decisions and sales strategy in a growth-oriented organisation.
- Build your career: Develop the opportunity to progress into senior sales management, business leadership, or broader commercial roles.
📌 Sales Manager - Travel (Navi Mumbai)
🏢 Online Vacations
📍 Navi Mumbai