Key Responsibilities Pre and Post Sales & Core Focus Areas

1. Zone & Team Management

- Oversee all sales zones and ensure effective functioning of zone-wise Sales Managers.
- Monitor whether Sales Managers are achieving assigned targets and taking corrective action where required.
- Ensure daily field visits are conducted by Sales Managers and properly reported.
- Review and validate daily, weekly, and monthly sales reports submitted by Sales Managers and Sales Coordinators.
- Ensure Sales Managers understand target planning, execution strategy, and closure techniques.

2. Sales Coordinator Oversight

- Supervise Sales Coordinators handling backend sales operations.

- Ensure Sales Coordinators are
- Maintaining proper coordination with Sales Managers
- Preparing accurate daily visit reports and MIS
- Following up on documentation, orders, dispatches, and payments
- Review feedback received from Sales Coordinators regarding challenges faced by Sales Managers and take action to resolve them.
- Ensure accountability and discipline across the coordination team.

3. Customer Engagement & Business Development

- Proactively engage with customers from the existing database through visits, meetings, and follow-ups to drive higher sales.
- Maintain control over existing, regular, and irregular customers, ensuring updated records and communication logs.
- Reach out to customers for clarifications, KYC, feedback, credit discussions, and relationship strengthening.
- Track competitive pricing, market trends, and emerging product demands across regions.

4. Target Monitoring & Issue Resolution

- Identify rate-related, product-related, or policy-related challenges faced by Sales Managers.




- Coordinate with CMD/Director to resolve pricing or approval-related issues in a timely manner.
- Escalate and resolve critical zone-level issues impacting sales performance.
- Conduct field visits in high-issue or underperforming zones to assess ground realities and provide corrective direction.

5. Order Processing & Internal Coordination

- Review and process customer orders in line with approved quotations and technical/commercial documents.
- Act as the central communication point between Sales, Factory, Logistics, and Finance.

- Coordinate daily with
- Factory Managers for production planning and readiness
- Sales Heads/Zonal Teams for enquiries and updates
- Logistics Team for dispatch planning and documentation
- Ensure timely dispatches, documentation release, and customer updates.

6. Client Handling & Dispatch Support

- Follow up with customers for pre-dispatch and post-dispatch formalities including:
- Road permits, GST details, confirmations
- GRs, PODs, and delivery acknowledgements
- Ensure explicit communication of delivery timelines and service satisfaction.

7. KYC, Compliance & Documentation Control

- Ensure monthly KYC completion for all active customers.
- Maintain documentation to support credit monitoring, internal audits, and compliance requirements.
- Ensure all sales verticals follow the assigned work formats and reporting systems.

8. Payment Follow-up & Credit Monitoring

- Follow up for payments as per agreed credit terms.
- Monitor overdue accounts and flag defaulters to Sales Heads and Finance.
- Ensure proper documentation of all client communication related to collections and credit issues.

(Males Candidates preferred.)

📌 Sales Lead/Senior Sales Coordinator (Mumbai)
🏢 Columbia Petro Chem
📍 Mumbai