About the Role

We are looking for a Sales Executive to engage with prospective customers, understand their preferences and guide them through purchasing a CZARD timepiece. The role requires confident communication, consistent follow-ups and a thoughtful approach to customer relationships.

Key Responsibilities:

- Connect with prospective customers through calls, WhatsApp and email.

- Explain product features, craftsmanship, pricing and the brand story accurately.

- Follow up on enquiries and abandoned checkouts to drive conversions.

- Recommend suitable timepieces based on customer preferences.

- Maintain accurate lead records, follow-up schedules and sales reports.

- Achieve agreed sales targets while maintaining a premium customer experience.

- Coordinate with customer support and operations for payments,



orders and delivery updates.

- Share customer feedback and common objections with the team.

Requirements:

- 1–3 years of experience in sales, preferably in watches, jewellery, fashion or premium consumer products.

- Strong spoken and written communication skills in English and Hindi.

- Confident in telephone sales, objection handling and closing.

- Organised, customer-focused and consistent with follow-ups.

- Familiarity with CRM tools, Shopify and Excel/Google Sheets is an advantage.

- Interest in watches and willingness to develop solid product knowledge.

📌 Sales Executive (Surat)
🏢 The Brand Bridge
📍 Surat