Key Responsibilities

Conduct high-volume outbound calling to assigned prospect lists and campaign data. Introduce Edtia's certification services clearly and identify the prospect's role, career objective, certification interest, timeline, and preferred contact time.

Qualify genuine interest and transfer suitable opportunities to the Sales Consultant with complete notes and context.

Complete scheduled follow-ups through calls, email, WhatsApp, or other approved channels.

Update lead status, next-contact date, communication notes, and outcomes in the CRM after every meaningful interaction.

Maintain daily activity reports and meet assigned targets for connects, qualified leads, follow-ups, and handovers.

Follow data-protection, communication, DND, and company process requirements at all times. Make outbound calls to assigned prospects and introduce relevant e-learning courses and certification services.

Understand customer requirements, explain course benefits, and address questions using approved information.

Follow up with interested prospects and support sales closure and enrolment coordination.

Meet assigned individual and team targets for calling, sales, follow-ups, and email outreach.





Maintain accurate CRM records, customer details, call outcomes, and next follow-up dates.

Stay updated on course offerings and IT certification trends; share customer feedback to improve outreach. Follow company communication, data confidentiality, and do-not-call requirements.

Requirements Requirements Age: 18 to 24 years.

Minimum qualification: Higher Secondary (12th pass); a bachelor's degree is preferred.

3 months to 2 years of experience in outbound calling, international B2C sales, or a similar sales role.

Excellent spoken and written English, active listening, and transparent customer communication.

Ability to close sales, handle objections, negotiate, and build customer relationships.

Basic proficiency in MS Excel, LinkedIn, email, and CRM tools; willingness to learn new processes.

Comfortable working from the Noida Sector 63 office during the night shift and achieving targets.

Knowledge of IT training courses, certifications, or the EdTech industry is an added advantage.

Pay: ₹18,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Sales Executive (Noida)
🏢 Edtia Solutions
📍 Noida