JOB VACANCY – RESORT MANAGER

Skyes Glamping Resort, Munnar

Location: Munnar, Kerala

Position: Full time

Job Responsibilities

1. Resort Operations

- Manage the day-to-day operations of the resort.
- Oversee check-ins, check-outs, room allocation and housekeeping.
- Ensure rooms, property, facilities and surroundings are clean and well-maintained.
- Handle guest complaints and resolve issues promptly.
- Coordinate food service, campfire, BBQ, trekking and other guest activities.

2. Guest Relations & Reservations

- Handle guest calls, enquiries and booking confirmations.
- Coordinate with the reservations team regarding room availability and rates.
- Welcome guests and ensure a comfortable stay.
- Collect payments, issue bills and maintain guest records.

3. Staff Management

- Supervise housekeeping, kitchen, service and other resort staff.
- Assign daily duties and monitor staff attendance and punctuality.
- Prepare duty schedules and ensure proper staff coordination.
- Maintain discipline, professional behaviour and service standards.
- Report staff issues and operational requirements to management.

4. Accounts & Reporting

- Maintain daily income and expense records.
- Record guest payments, cash receipts, refunds and supplier payments.
- Maintain bills, vouchers and petty cash records.




- Prepare daily occupancy, booking and revenue reports.
- Track stock, purchases and operating expenses.
- Coordinate with the accounts team and submit regular financial reports to management.

5. Property Maintenance & Security

- Monitor the condition of rooms, cabins, pool and other facilities.
- Coordinate repairs and maintenance.
- Monitor inventory, linen, kitchen supplies and other resort assets.
- Ensure guest safety and compliance with resort rules.

Candidate Requirements
- Previous experience in hotel or resort operations preferred.
- Good communication and guest-handling skills.
- Ability to supervise staff and solve operational problems.
- Honest, responsible, organised and willing to take ownership.
- Willingness to work at the resort in Munnar.

Key Expectations
- Smooth daily operations and positive guest experiences.
- Proper staff discipline and accountability.
- Accurate daily accounts and cash reconciliation.
- Regular reporting to management.
- Responsible handling of resort property and resources.

Interested candidates can contact us for salary details and further information. Pay: ₹24,000.00 - ₹27,000.00 per month

Work Location: In person

📌 Resort Manager (Munnar)
🏢 TRIPTO
📍 Munnar