Company Description Universal Sompo General Insurance Co. Ltd. is a joint venture between Indian Bank, Indian Overseas Bank, Karnataka Bank, Dabur Investments, and global insurer SOMPO. Headquartered in Mumbai, the company operates through 142 offices across India and a broad, digitally enabled distribution network that includes agents, bank branches, brokers, automobile dealers, common service centres, and online platforms.

Universal

Sompo has a strong financial base, with significant paid-up capital, shareholders’ net worth, and assets under management, supported by a robust solvency position. The company offers a comprehensive portfolio of 234 IRDAI-approved products and 1,494 add-on covers, spanning motor, health, home, SME packages, corporate insurance solutions, and microinsurance for rural segments. This breadth of offerings provides relationship managers with diverse opportunities to support customers and grow business across multiple product lines.

Role Description The Relationship Manager role is a full-time, in office position based in Muzaffarpur. The individual in this role will manage and grow relationships with customers, distribution partners, and local stakeholders, ensuring high-quality service and timely resolution of queries and claims-related issues. Daily responsibilities include promoting the company’s insurance products, supporting policy issuance and renewals,



coordinating with internal teams for underwriting and servicing, and tracking portfolio performance.

The Relationship

Manager will engage in regular follow-ups, maintain accurate records of client interactions, and identify cross-selling and up-selling opportunities. The role also involves supporting branch-level business development activities, participating in local marketing initiatives, and adhering to regulatory and company compliance standards.

Qualifications

- Strong customer relationship management, client servicing, and stakeholder communication skills.
- Ability in sales, business development, and cross-selling or up-selling insurance products.
- Competence in basic data analysis, reporting, and use of CRM or office productivity tools.
- Knowledge of general insurance concepts, products, and regulatory guidelines (experience in non-life insurance or financial services is an advantage).
- Effective verbal and written communication skills, with solid negotiation and interpersonal abilities.
- Proven capacity to work on-site in a target-driven environment, manage multiple priorities, and maintain attention to detail.
- Bachelor’s degree in business, finance, management, or a related field; relevant qualified certifications in insurance are beneficial.
- Local market awareness in Muzaffarpur and surrounding areas, with willingness to travel within the region as required.

📌 Relationship Manager (Muzaffarpur)
🏢 Universal Sompo General Insurance Co.
📍 Muzaffarpur