Role & responsibilities

1. Portfolio & Target Management

- Regional Target Ownership: Drive monthly, quarterly, and bucket-wise collection targets across the region.
- Flow & Delinquency Control: Monitor roll-forward rates, control late payments, and reduce non-starters or early-mortality accounts.
- Cost & Expense Optimization: Track and manage the cost of collections relative to total recoveries to maintain regional profitability and return on assets (ROA).

2. Team Leadership & Agency Oversight

- Hierarchy Management: Lead, mentor, and evaluate Area Collection Managers (ACMs) and Collection Officers.
- Field Visits: Conduct regular market and field visits to audit operations, understand ground-level bottlenecks, and motivate field staff.

3. Data Analysis, MIS & Reporting

- Performance Tracking: Build and analyze Management Information Systems (MIS) reports to track Daily Recovery Run-rate (DRR) vs. daily movement.
- Leadership Reviews: Present regional portfolio health, recovery trends, and forecast metrics to senior management

📌 Regional Collection Manager - Bihar (Muzaffarpur)
🏢 Aye Finance
📍 Muzaffarpur