– Receptionist

Company Name: Orange O Tec Pvt. Ltd.

Department: Administration / Front Office

Designation: Receptionist

Location: Surat, Gujarat

Reporting To: HR / Administration Head

1. Job Purpose

To manage front desk operations, welcome visitors, handle incoming calls, coordinate meetings, and provide administrative support to ensure smooth day-to-day office operations.
1. Key Responsibilities

Front Desk Management

- Welcome and greet visitors, clients, and business associates professionally.
- Maintain visitor records and issue visitor passes, wherever applicable.
- Ensure the reception area is clean, organized, and presentable at all times.
- Guide visitors to the appropriate departments or employees.

Call & Communication Management

- Handle incoming telephone calls and transfer them to the concerned departments.
- Respond to general inquiries professionally and courteously.
- Receive and distribute courier items, letters, and other office communications.
- Maintain proper records of incoming and outgoing couriers.

Administrative Support

- Coordinate meeting room bookings and maintain meeting schedules.
- Inform concerned employees about visitor arrivals and scheduled appointments.
- Maintain front desk registers, visitor logs, and other administrative records.
- Assist the HR and Administration teams with day-to-day office activities as required.
- Ensure the availability of basic reception supplies and stationery.

Coordination & Professional Conduct





- Coordinate with internal departments to ensure visitors receive timely assistance.
- Maintain confidentiality of company information and visitor details.
- Follow company policies, discipline, and professional communication standards.
- Support the organization of meetings and other official activities when required.

1. Required Skills & Qualifications

- Minimum qualification: Graduate preferred.
- Prior experience as a receptionist, front desk executive, or in customer service will be an advantage.
- Good verbal communication skills in English and Hindi; Gujarati is preferred.
- Basic computer knowledge, including MS Office, email, and data entry.
- Pleasant personality with a qualified and well-groomed appearance.
- Strong interpersonal, organizational, and multitasking skills.
- Punctual, responsible, polite, and customer-oriented.
- Ability to handle visitors and telephone calls confidently.

1. Key Performance Indicators (KPIs)

- Professional handling of visitors and incoming calls.
- Accuracy and maintenance of visitor and courier records.
- Timely communication of visitor arrivals and messages.
- Reception area cleanliness and presentation.
- Punctuality, discipline, and adherence to company policies.
- Effective coordination with internal departments.

1. Working Conditions

- Employment Type: Full-time
- Work Location: Office-based
- Working Hours: As per company policy
- Salary: As per company standards and candidate experience

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

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🏢 Orange 0 tec
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